How and when will my order ship?
All products are shipped from our store via UPS. Orders are shipped within 24-48 hours of order date and you will receive a tracking number once your item has shipped.
Free shipping on any U.S. order.
Shipping time in the United States is 5-8 working days (starting from the time of shipment)
Online returns can be made via a pre-paid return mailing label provided by Only 123 Fashion. A $4.95 shipping fee will be deducted per order. Limit one return mailing label per order. Online returns can also be returned in-store for free.
Orders are shipped within 24-48 hours of order date and you will receive a tracking number once your item is shipped.
We are not responsible for lost or stolen packages while in transit. All USPS tracking inquiries should be directed to USPS customer service.
We are not responsible for lost or stolen packages while in transit. All UPS or USPS tracking inquiries should be directed to the carrier’s customer service.
What if my order says it was delivered by the shipping carrier, but I haven’t received it yet?
When packages appear to be missing, it is usually one of the following situations:
– The package may have been delivered to a neighbor’s home.
– The package has been delivered to a different spot than normal on your property.
– The shipping carrier marked the order as delivered before it actually has been.
If you are still unable to locate the package 5 business days after the labeled delivery date, please contact customer service. We are happy to help!
Any damaged items need to be reported within 10 days to [email protected]. Damages reported outside of 10 days may not qualify for a replacement or refund.
We’re working hard to stock the items that you love! Given the current landscape, we’re experiencing delays in getting some of our most-loved products from our vendors.
Additionally, to ensure safety, we’re working with a more limited shipping staff – we appreciate your support and patience as we are fulfilling orders as quickly as possible.
My tracking has not updated. What can be done?
Please note that shipping providers are also taking longer to scan and deliver packages during this time. We ask that you allow 48 hours for your tracking information to update.